Customers will be charged the toll price as displayed at the final DMS when approaching the Express Lanes. ![]() The first DMS that customers encounter when approaching the Express Lanes will act as an estimate of the toll price only.Customers might be presented with additional pricing signs during a trip on the 95 Express Lanes at which time customers can make the determination to stay on the road subject to an additional toll rate or exit the Express Lanes. Customers will be presented with 2 pricing Dynamic Message Signs (DMS) prior to entering the Express Lanes.Customers may dispute a toll violation or redirect the toll violation to another driver if they weren’t the driver of the vehicle via.Any overpayment to the Express Lanes in excess of $100 will be automatically refunded to the User. Sending a request on the "Contact Us" page of Customers have up to a maximum of 90 days after the Express Lanes receives its payment to request a refund.Contacting the customer service center at 1-85 to speak with a representative.In the case where a customer overpays the amount of an unpaid toll invoice, the customer may request a refund for the overpayment by:.Failure to pay this invoice may result in escalated administrative fees, civil penalties and referral to debt collection or court, and a hold on your account at the Department of Motor Vehicles that must be satisfied prior to re-registering your vehicle. Customers traveling without an E-ZPass® will be sent an unpaid toll invoice explaining the correct way to use the Express Lanes and requesting payment of tolls plus administrative fees.E-ZPass® Flex will beep when switched from Toll to HOV mode. ![]()
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